DR Gaming Technology (DRGT) has installed its state-of-the-art casino management system and cashless gaming solution at the Il Palazzo Casino in San Lorenzo, Paraguay.
San Lorenzo is located about 9km southeast of Paraguay’s capital, Asunción, and forms part of the greater Gran Asunción, bordered by the cities of Luque to the North, Ñemby to the South, Fernando de la Mora to the West and Capiatá to the East.
Il Palazzo, situated in the Pinedo Shopping Centre, covers two floors and comprises 161 slots, five electronic roulette tables and an electronic blackjack table and is currently San Lorenzo’s largest casino.
Daniel Pastor, Casino Manager, says: “The change of system to DRGT is basically due to the competitiveness of the market. With this change we intend not only to improve the management of our casino in all its aspects, but also provide our customers with a unique gaming experience.
“Customer relationship management is the main attraction of Il Palazzo, where rewarding each of the people who visit us remains key to our success.”
Alex Stiglich, DRGT’s Managing Director: Colombia, Paraguay, Perú & Uruguay, adds: “Paraguay remains an emerging market for all, where currently the country’s main casinos are concentrated in border areas such as Asunción, Ciudad del Este and Encarnación.
“To that end, we continue to our efforts in growing market share and are extremely proud of our new association with Il Palazzo.”
The Il Palazzo installation comprises upgrading of all player tracking interface units to DRGT’s 8.8” drScreenUltra; installation of DRGT’s full casino, cashless and cashier management system, as well as an all-new player loyalty suite; and DRGT’s drMediaManager; a solution that affords Il Palazzo the ability to design, configure and implement their own jackpots and jackpot themes, as well as schedule and deploy static, video or streamed content to any selection of player interface units and/or casino digital signage.
Daniel Pastor adds: “What was really commendable was the fact that Alex and his team managed to complete the install within three months of us closing the deal.
“The support they provided us as operators was commendable.”
Alex Stiglich returned the compliment, adding: “The support and commitment from the entire Il Palazzo team was instrumental in our delivery of the project on time and to the required standards. It was a tremendous team effort, and an incredible experience.”
