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Incode and MaxBet transform onboarding with AI identity verification

Incode and MaxBet transform onboarding with AI identity verification

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Leader in next-generation identity solutions, Incode Technologies, has announced a game-changing partnership with MaxBet, a premier gambling operator with a strong presence in Eastern Europe.

This strategic alliance integrates Incode’s AI-powered onboarding technology into MaxBet’s multi-platform offerings, including both physical and online gambling services accessible via web browsers or MaxBet’s native app.

Incode’s state-of-the-art, AI-powered Passive Liveness Detection technology offers a frictionless user experience by verifying in seconds that a real person is interacting with the platform, all without requiring any additional actions or movements from the user.

​​This industry-first innovation helps eliminate identity fraud and age verification concerns, while boosting customer satisfaction. Further enhancing user trust, the system swiftly and accurately verifies over 4,600 different types of documents, a feat achieved in just a few more seconds.

This extensive coverage and speed not only facilitate user base growth but also significantly improves security around age verification, KYC and fraud prevention.

These advancements further MaxBet’s ongoing efforts to streamline operational efficiency and customer onboarding, while meeting AML and KYC compliance standards, improving the overall user experience and positively impacting conversion rates.

MaxBet becomes the first operator in Eastern Europe to leverage Incode’s onboarding solutions.

Ricardo Amper, CEO & Founder of Incode Technologies, says: “Working with one of Eastern Europe’s leading operators is a proud moment for the business. Incode’s biometric, Integrated Identity platform allows MaxBet to manage user identity journeys from onboarding and verification to orchestration and analytics all within a single platform.

“MaxBet will revolutionise its customer experience, document coverage and conversion rates with industry-first passive liveness detection.”

Ninoslav Lazarević, Online Director at MaxBet, adds: “The integration of Incode’s transformative technology significantly raises the bar for identity verification processes within the gambling industry, not just in Serbia but throughout the Balkans.”