Rank Group has accepted a £5.012m regulatory settlement after Britain’s Gambling Commission identified anti-money laundering and safer-gambling failures across its Grosvenor casino business.
The settlement covers Grosvenor Casinos Limited, Grosvenor Casinos (GC) Limited and Gaming Group Limited, which operate 51 casinos across Great Britain.
The Commission began a licence review after receiving information and key-event notifications from Grosvenor. Further intelligence prompted a targeted compliance assessment at a venue on 13th June 2025.
Grosvenor had not properly updated its anti-money laundering policies to reflect changes made to Britain’s Money Laundering Regulations in 2020. Inconsistent procedures also allowed high-risk customers and sources of funds, including cryptocurrency assets, to escape enhanced scrutiny.
One customer returned after a lengthy absence and lost approximately £200,000 during two visits without adequate photographic identification or recorded evidence of income.
Another customer exclusively used cash and recycled approximately £85,000 through a casino over 11 weeks. Their money-laundering risk rating was not increased and enhanced checks were not conducted until losses reached approximately £13,000.
The safer-gambling failures included a long-standing customer who won around £260,000 before losing approximately £250,000 within 12 days. The Commission found no recorded safer-gambling interaction during that period.
A customer returning after self-exclusion was allowed to lose £25,000 before an intervention. The customer subsequently lost another £11,000 over six weeks before Grosvenor imposed a suspension.
Sue Young, the Gambling Commission’s executive director of operations, said: “Larger enforcement cases are often associated with online gambling but, as today’s announcement shows, the risks of anti-money laundering and social responsibility failures are equally alive in the land-based sector.”
The Commission said previous formal advice concerning similar areas counted as an aggravating factor. Grosvenor’s rapid remedial action and cooperation with the investigation were treated as mitigating factors.
The £5.012m payment will go to the UK government’s Consolidated Fund. Rank must also meet the Commission’s investigation costs and commission an independent audit of its anti-money laundering and safer-gambling controls within six months.
Rank recorded a £5m provision in its 2025/26 accounts and said the settlement would have no further effect on profit. The group said its remedial programme had been substantially completed.
TAGS: Rank Group, Grosvenor Casinos, UK Gambling Commission, casino regulation, anti-money laundering, safer gambling
