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Soft2Bet & iGaming Academy: Training at scale with a commitment to excellence

Soft2Bet & iGaming Academy: Training at scale with a commitment to excellence

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As an operator and supplier working across a multitude of jurisdictions, Soft2Bet’s scale, reach and size – more than 1,000 employees across four main sites – means that finding training solutions that answer multiple and varied needs is paramount.

Whether focused on compliance, responsible gambling, anti-money laundering or sporting integrity, the need for a centrally-located, comprehensive and scalable training solution that can be applied to all its teams. These requirements led Soft2Bet to partner with iGaming Academy.

The collaboration first focused on compliance training for Soft2Bet’s operational teams, but quickly evolved into a company-wide approach. The ability of both Soft2Bet and iGaming Academy to quickly gauge the scale of the requirement has enabled the effective rollout of training to a vast international workforce.

Elisabeth Isaksson, Head of Regulatory & Compliance at Soft2Bet, says: “iGaming Academy’s training platform and courses not only facilitate multi-jurisdictional training whilst reducing repetitive learning, but it also offers seamless support for policy uploads and additional training materials.”

Soft2Bet’s partnership with iGaming Academy is an example of its commitment to staff training at every level, harnessing scale and reach by creating a centralised hub for compliance and regulatory matters.

Rebeka Mizzi, Commercial Director of iGaming Academy, adds: “Soft2Bet’s commitment to staff development and training is visible in the way they utilise our platform to create a centralised knowledge hub for their entire business.

“This goes beyond our industry courses with more and more teams adding their policies and training onto the system, giving their staff the support they need on an ongoing basis. It is a testament to how they have not only partnered with us to conform with their compliance requirements, but to truly understand their staff and equip them with the knowledge to excel at their jobs and take the company to the next level.”

The partnership is also strengthened by Soft2Bet’s use of iGaming Academy’s AML and RG Plug-in Solution. This has enabled it to adapt, localise and tailor its training to multiple jurisdictional requirements with the option to complement training with supporting policies through the Policy Hub,” adds Isaksson.

By leveraging iGaming Academy’s comprehensive training solutions, Soft2Bet is reaping the benefits of a scalable, centralised and efficient platform that has empowered it to navigate the complexities of multi-jurisdictional training.

iGaming Academy offers a suite of over 80+ courses across both online eLearning and live Instructor-led sessions. Annually, they train over 60,000 people in over 50 countries and 100+ companies with training covering 20+ major regulated markets.