SOFTSWISS has reported the best performance ever by the anti-fraud team within its Managed Services. In 2022, these dedicated experts helped SOFTSWISS partners save more than €16 million through their professional assistance, 14% above the previous year’s result.
In 2022, this service processed 61,810 requests from 200 projects, registering a 53% increase in its output year-on-year. Almost 70% of all fraud stopped by the anti-fraud team was bonus abuse, with money laundering and payment system abuse accounting for 10% each.
In addition, crypto has become an easy target for fraudsters as the decentralised and anonymous nature of these digital assets creates an environment that makes it easier for them to operate. Therefore, crypto is now a matter of close attention of anti-fraud teams.
Ilya Nesterau, Anti-Fraud Team Lead, says: “It has been an extremely positive year for the anti-fraud team in our fight against negative actors in the industry. Our team continues to expand at a rapid pace, with our headcount more than doubling in 2022, as we become an increasingly vital part of our infrastructure.
“In tandem with the Research and Development team, we do our best to develop new fraud-detection tools and become even more effective. From implementing neural networks to machine learning, we focus on being more proactive and forward-looking in our approach to work.”
